Q: What does the web site migration service include? Will my website be safe?
A: The web site migration service offered by CSR Web Hosting is totally free and consists of transferring all your website files, databases and emails from your current hosting provider to your brand–new web hosting account with us. We’ll also edit all the configuration settings required for your sites to be completely operational on our cutting–edge cloud hosting platform.Our technicians are completely capable of transferring any kind of site. With years of work experience behind their backs, they are experts in the inner workings of our cloud hosting platform, our Control Panel and all other commonly used Control Panels. For them, transferring a custom–built web application with multiple custom libraries is as elementary as moving a plain WordPress–based blog.
Q: Web site migration seems like lots of work. How long does it take?
A: We strive to perform all website migrations as fast as possible. Still, we don’t have a set time frame for website migrations. There are different elements that you need to consider – the very size of your site and the workload of our web site migration staff, etc. We constantly try to carry out each migration within 48 hours. With smaller–sized websites, our staff usually manages to finish in less than 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: Yes. We will require the name of the web site that you want us to transfer. We will also require a means to log in to your old hosting account so that we can get the content pertaining to your site.
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: How about downtime? Will my website be unavailable?
A: Your site will continue to work exactly like it did before with your old web hosting provider. As soon as we have finished the migration, your website will be configured to work on our hosting platform and we will ask you to preview it. If everything is working correctly, all you will have to do is modify the name server resource records corresponding to your domain. Your site will be transferred to us without any downtime whatsoever.
Q: Will my current hosting provider need to provide any info/help?
A: While we migrate your content, your hosting provider will not be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Basically, if we can access your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.