Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Warranty

  • Each ticket you send to the technical help and support crew will be answered in approximately 60 minutes. All general problems are going to be resolved immediately. Nevertheless, if the support request you have sent calls for some help from a competent technician, we will address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Top–quality Customer Help Service

  • We offer you 24/7 customer help and support through a super–fast ticketing system integrated into your Control Panel. You may email us anytime about any of the applications that come pre–installed on the virtual server, such as the desired Linux distribution, the server admin panel and our custom made Website Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Website Control Panel that is provided gratis with your VPS offers an incorporated collection of articles. You will see a group of illustrative how to posts and a choice of step–by–step video courses that show all the basic website control responsibilities. You can get access to them by pressing the Help or Video control keys in the top right corner of each Control Panel section.