1 hour ticket response
Fast support is our dominant objective and that’s why we’ve got a team of expert client support engineers who are ready to provide a swift answer to any question that you may have. Just open your helpdesk ticket from your Website Control Panel and we’ll reply back to you within one hour at the latest. In fact, we strive hard and aim for a 20–minute customer support ticket response time.
A Premium Customer Service
We’ve got a team of web hosting support technicians who are eager to reply to all your queries whenever you require support. The majority of our tech support team members have lots of years of experience in the shared hosting plans sector, which implies that you can constantly depend on fast and detailed answers to your requests.
A User–Friendly Help Center
To help you get a quick tip on how to use a certain service, we have implemented a truly intuitive Help Center section in the Website Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, examine our F.A.Q. archive or watch our step–by–step video tutorials.