Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is qualified to instantly care for all of our shared hosting plans customers’ issues and assistance demands. Through our ticket system, it is also possible to supply your inquiry and a support team fellow member will most likely go back to to you in less than maximum one hour. Basically, practice has revealed that the ordinary reply period is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us anytime necessary. Our crew of qualified professionals will be on–line for you 24x7x365 to react to all of your questions and to handle any problem you might have. You are able to send us a tech support ticket from your Website Control Panel or send us an e–mail message anytime. Additionally, on business days, you’ll be able to call us or make use of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel includes a huge practical knowledge base that is built–into all areas. In each part, you’ll find a Help control key which will load for you a variety of step–by–step online classes on how to apply a specific function or conduct a particular action. Also, we have crafted information video tutorials that allows you to get a better idea of the Control Panel’s interface.