If you’ve never opened a web hosting account or you are changing companies and the new one uses an interface that you haven’t seen before, you may get perplexed about how to perform a particular task in your account or on your PC. This is the reason why, many web hosts have compiled a knowledge base, which describes the most frequent enquiries and issues related to the particular platform they use, rather than including only some general info. This sort of knowledge base will permit you to find the required info quickly and easily, so you will not have to devote time and effort to stuff that might require something as simple as clicking on a button or ticking off a checkbox. In this way, not only can you get things done, but you can also acquaint yourself with many new and relevant facts, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Shared Hosting
If you have ordered your very first shared hosting account from our company or have migrated your site over to us, you will become used to our services and our in-house created Hepsia hosting Control Panel in no time due to the fact that we have prepared a thorough online knowledge base where you can find all the information that you could ever need – both general info with regards to the hosting service as a whole and more specific info about the different features that you can make use of and the difficulties that you may encounter. The articles are available in two locations. The whole article collection can be accessed through the Control Panel’s Help section. You can read relevant articles about the different functions in each section of the Control Panel as well. You can discover how to accomplish de facto everything, from creating an .htaccess config file to administering a mailing list, and all the articles offer elaborate instructions, so you’ll never become perplexed because of an ambiguous text. Of course, if you experience a more specific problem and you do not find anything about it in our knowledge base, you can contact our customer service team members 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated plans, will allow you to access the thorough online support documentation that we’ve prepared for you. The articles include general information about our web hosting services, educational manuals about the separate functions that you can access, together with troubleshooting instructions that can help you rectify common issues that you could experience. The topics that we’ve covered include basically everything, from uncomplicated things such as how to host a brand new domain name in the account, to more elaborate ones such as which SSH commands are permitted on the semi-dedicated servers. Articles that are dedicated to the features of a particular section of the Control Panel will always be available on the right-hand side of the page that you’re on, whilst the complete article archive is accessible through the all-inclusive Help section.